For all Customer Related inquiries please feel free to email us at customercare@thekiosk.co.za, we will respond within 24 hours. Alternatively you can Whatsapp us on: 068 674 8472.
How do I cancel an order
To cancel a order you would need to email the purchase details to us, including your name, the order number, the item/s you would like to cancel and your preferred method of refund. Please send this to customercare@thekiosk.co.za
Track my Order
Tracking an order it easy. When you place an order we will send you a message with the tracking details for The Courier Guy courier service. You can then go the The Courier Guy website and track the order.
Refunds
Refunds are processed within 5 days after we receive the return-approved product. To know if your product is eligible for a return, please see the details on Returns Policy.
Delivery
All our deliveries are carried out by The Courier Guy delivery services.
For all other questions and concerns please feel free to to email us at customercare@thekiosk.co.za, we will respond within 24 hours. Alternatively you can Whatsapp us on: 068 674 8472
Thank you. Have a great shopping experience.